Supporter newsletter 21

Supporter Newsletters
← #20 July 8, 2013	Issue #21 Published July 15, 2013	#22 → July 21, 2013

Issue

This is a copy of Eternal and Diamond Supporter Newsletter #21, published by Grinding Gear Games.

Hey Diamond, Eternal and Unique Item Creator Supporters,

Normally this newsletter is the first thing I open on a Monday morning. Today, however, I have been working on the patch notes and commits for 0.11.2.

This patch includes Ranger tree changes, changes to monster accuracy and evasion throughout the game and a whole lot of other features.

I am looking forward to getting this patch fully QAed and onto the production servers!

I am now trying to get the newsletter done before 12, when we have the GGG Monday group lunch. Every Monday we have a company lunch. After eating, everyone lets everyone else know what they are up to for the week. As different people are working on things in different timelines of the games release, it is interesting to hear what people are doing. The artists are often discussing stuff that won’t be out until October for release/Act 3X, or even next year in Act 4.

0.11.2 Uniques

0.11.2 will include three uniques. One supporter unique item and two others.

The other items include a Brother Laz item and another internal item.

Creating Rogue Exiles

Once the Anarchy league has finished, exiles will be coming to other leagues. Instead of an item, it's possible for you to create your own Rogue Exile that will have a chance to appear in any area. They'll look and act like a player, using player skills and microtransactions. If you've got a character or an idea for one that you'd like to immortalize in the game, this is an option.

Insider Info

Samantha manages the support department. She started working at GGG in March 2012 as the Community Manager, and has hired 12 support staff since the beginning of Open Beta. Sam says “I believe GGG can have the best support in the industry. Our staff work hard to provide fast, knowledgeable, and friendly service.”

Support offers 24/7 player assistance via email, PM, in-game chat, on the forum and on our Facebook page.

Prior to working at GGG, Sam studied Property Valuation at Massey University. Unlike many of our staff, Sam has had experience working on online games in the past, and has over 7 years experience in online game support.

In her spare time, she enjoys long walks down the beach, wine by candlelight and extreme downhill mountain biking.

http://i.imgur.com/2zcszPT.jpg

Erik also game me some concept art to show: http://i.imgur.com/eGRLOan.jpg